Shipping Policy
Effective Date: August 9, 2025
At X Factors Motorsports, we are committed to delivering your order quickly, securely, and affordably.
1. Processing Time
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Orders are typically processed within 1–2 business days after payment is confirmed.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Delivery Times
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Domestic Shipping (United States): Delivery takes 5–7 business days from the date of shipment.
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International Shipping: Delivery times vary by destination and may take 7–21 business days depending on customs processing and local delivery services.
3. Shipping Rates
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United States: Free standard shipping on all orders.
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International: Shipping costs are calculated at checkout based on the delivery address, package weight, and destination country.
4. Carriers Used
We ship orders using trusted carriers such as UPS, FedEx, USPS, and DHL to ensure reliable delivery. Tracking numbers are provided for all shipments.
5. Order Tracking
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Once your order ships, you will receive a tracking number by email.
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Tracking allows you to monitor your shipment’s progress until delivery.
6. Customs & Duties (International Orders)
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International orders may be subject to import duties, taxes, and fees imposed by the destination country.
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These charges are the buyer’s responsibility and are not included in our shipping charges.
7. Incorrect or Undeliverable Addresses
Please ensure your shipping address is correct at checkout. X Factors Motorsports is not responsible for delays or additional costs due to incorrect or incomplete addresses.
8. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately so we can work with the carrier to resolve the issue.
9. Contact Information
If you have questions about shipping or need assistance:
X Factors Motorsports
📧 Email: sales@xfactorsmotorsports.com
📞 Phone: +1 (714) 694-3374
🌐 Website: xfactorsmotorsports.com