Last Updated: 12/13/2023
Shipping Information
Welcome to X Factors Motors. This Shipping Policy outlines important information regarding the shipping of products purchased on our website.
Shipping Areas
We currently ship within the United States and EU, UAE & UK. If your location is not listed, please contact our customer support team at info@xfactorsmotorsports.com for assistance.
Shipping Costs
Domestic Shipping:
- Shipping is free for domestic orders. Details are provided during the checkout process.
International Shipping:
- For international orders, shipping costs vary based on the destination and shipping method. Additional customs fees or import duties may apply, and customers are responsible for these charges.
Delivery Times
Processing Time:
- Orders are typically processed within 2 business days of order placement.
Shipping Time:
- Shipping times vary based on the shipping method selected during checkout and the destination. Estimated delivery times are provided during the checkout process.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can track your order using this number on our website or through the shipping carrier's website.
Risk of Loss
The risk of loss and title for items purchased pass to you upon our delivery to the carrier. We are not responsible for lost or stolen packages.
Customs and Duties
For international orders, customers are responsible for any customs fees, import duties, or taxes that may apply. Please check with your local customs office for information on these charges.
Shipping Carrier
We use reputable shipping carriers to ensure reliable and secure delivery of your orders.
Shipping Restrictions
Some products may have shipping restrictions based on size, weight, or destination. Any restrictions will be communicated during the checkout process.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at info@xfactorsmotorsports.com.