Shipping Policy
Shipping Policy
Last Updated: 08/27/2024
At X Factors Motorsports, we are committed to delivering your orders promptly and reliably. Please review our shipping policy below to understand how we handle shipping and delivery.
Shipping Areas
We currently ship to United States and world wide. If your location is not listed, please contact our customer support team at info@xfactorsmotorsports.com for assistance.
Shipping Costs
- Domestic Shipping: Shipping costs for domestic orders are calculated based on the destination and the selected shipping method. Details are provided during the checkout process.
- International Shipping: For international orders, shipping costs vary based on the destination and shipping method. Additional customs fees or import duties may apply, and customers are responsible for these charges.
Shipping Methods and Delivery Times
- Standard Shipping: Our standard shipping method ensures delivery within 3 business days from the date of order processing.
- Express Shipping: For faster delivery, we offer express shipping options. Delivery times and costs for express shipping are provided during the checkout process.
Order Processing
- Processing Time: Orders are typically processed within 1 business day from the date of purchase. Orders placed on weekends or holidays will be processed the next business day.
- Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Order Tracking
- Tracking Information: After your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or through the shipping carrier’s website.
Risk of Loss
The risk of loss and title for items purchased pass to you upon our delivery to the carrier. We are not responsible for lost or stolen packages.
Customs and Duties
For international orders, customers are responsible for any customs fees, import duties, or taxes that may apply. Please check with your local customs office for information on these charges.
Shipping Restrictions
Some products may have shipping restrictions based on size, weight, or destination. Any restrictions will be communicated during the checkout process.
Delays and Issues
- Unexpected Delays: While we strive to meet our shipping commitments, delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or customs inspections.
- Address Issues: Ensure that your shipping address is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at info@xfactorsmotorsports.com.